Privacy Policy

PRIVACY STATEMENT

On this page you will find the privacy statement of Dimo Systems BV. We have our registered offices at Rondgang 10, (5311 PB) Gameren and are listed with the Chamber of Commerce under number 65274334.

In this statement we explain what personal data of you that we process.

We handle personal data with care. We ensure that the personal data you provide is treated confidentially. We do this by checking from time to time that our services meet the appropriate requirements, both in terms of data security and compliance with data protection legislation, in particular the European General Data Protection Regulation (GDPR). We are the “controller” in the sense of the GDPR.

Our processing of personal data falls within the statutory exemption regulations. We are not obliged to appoint a so-called data protection officer. For privacy-related questions, you can send an e-mail to info@dymosystems.com, or contact us via telephone number +31 8853 004 00.


Personal data

Personal data’ means any information relating to the personal or material circumstances of an identified or identifiable natural person, also referred to as a ‘data subject’ within the meaning of the GDPR. This includes particulars such as your name, address, telephone number and email address. You are not obliged to disclose any personal data in order to use our website. In certain cases, we may need your name, address and other details so that we can provide you with the services you request. For example, when using contact forms.

Processing of personal data

The personal data that we collect through our website or by physical means will only be used for the purposes for which you provide it to us. We process these data for the purposes stated in this privacy statement.

  • The vast majority of the personal data of you that we process is processed because it is necessary for us to be able to fulfil any agreement entered into with you.
  • Also, we will process your personal data where this is necessary in our justified interest to keep you periodically informed of our products, services and activities and/or to send you our newsletter.
  • In addition, in some situations we are legally obliged to process and store certain personal data, also for business administration.
  • We process and use all (personal) data that you provide to us, for example when sending us an (email) message, when concluding an agreement with us, when filling in a (web) form on our website, or when applying for a position with us.
  • In principle, it is possible to visit our websites without providing us with any personal data. However, for statistical purposes, we do – use Google Analytics, amongst other tools, to – process the website via which you found your way onto our website, data about the date and time you visit our website, the pages and parts of the website that you visit (how long, how often and in which order), which information you view and which information you upload or download from the website. We collect this data so that we are able to optimally align our website content to the wishes and needs of the users of our website. We are able to retain the non-identifiable data collected by us for future use and possibly also transmit them to third parties. For more information about the use of cookies, please see our cookie policy.

This includes data such as Mr/Ms, first and last name, company name, (office and/or delivery) address, telephone number(s), email address, payment details, user name, VAT numer and other data, to the extent that they are requested and provided. While you decide which data you provide to us, some data is mandatory.

Special personal data

We have no intention of collecting any special personal data. Not in a physical sense, but also not via our website. This concerns data that are (or may be) sensitive, e.g., data about a person’s race, religion or health. We will only request and process special data if we need such in order to comply with statutory obligations or if you have given your express consent.

Newsletter/Mailings

We offer a newsletter, with which we provide interested parties with news about our activities. Your email address will only be added to the list of subscribers with your explicit permission. Every newsletter sent by us contains a link to unsubscribe (opt-out) and a link with the possibility to change your data. If you have provided your personal data to receive the newsletter, this will be kept for as long as you wish to receive our newsletter. The newsletter subscribers file will not be shared with third parties. You can unsubscribe from the newsletter by sending an email to info@dymosystems.com.

Data storage

We do not store your personal data longer than necessary to achieve the purposes for which your data is collected. This means, for example, that we do not store your data longer than necessary for the provision of our services or products and/or the execution of an agreement concluded between us. When you unsubscribe from the newsletter, we will delete your personal data immediately. If you have applied for a position with us, your personal data will be removed when you ask us to do so, or four weeks after the application procedure has ended. Of course you may always ask us to remove the personal data you have provided to us. We will comply with your request, unless this is contrary to a statutory retention period, technical or organisational requirements or other statutory obligations with which we must comply.

When we send emails to you, data will be stored to inform us whether you have received the email, whether you have opened it and which links you may have clicked on.

Provision to third parties

The (personal) data collected by us are necessary to achieve the purposes described above. We will only make your data available to third parties if this data is necessary for the execution of the aforementioned purposes, or if we are contractually or legally required to do so. For example – only if applicable – credit agencies, delivery partners, repairers or suppliers. These “processors” within the meaning of the GDPR, act under our responsibility and may only use this data to provide a service on our behalf. We conclude a processing agreement with these third parties, in sofar as required. Your personal data will not be passed on or sold by us to other organisations for commercial purposes. In principle, your personal data will in only be processed within the European Economic Area (EEA). If and insofar as your personal data is processed outside the European Economic Area (EEA), your personal data will only be provided to processors in third countries who have an adequate level of protection, in accordance with the list drawn up for this purpose by the European Commission.

Security

We handle the processing of your personal data with the utmost care. We constantly take measures to protect your data against loss or any form of unlawful processing. Where necessary, we use encrypted communication and secure connections. In addition, we take the necessary measures with regard to access security, including by physical means. With all the measures we take, we strive for an appropriate level of security.


Right of inspection, rectification and erasure of personal data

You can receive information free of charge at any time about the data stored by us about you, its origin and recipient and the purpose of data processing. In addition, you have a statutory right to rectification, blocking and erasure of your personal data. You can send us a request for inspection, rectification or erasure by sending an email to info@dymosystems.com. We will respond to your request as soon as possible, but within one month. In addition, you may revoke the consent given to us to collect and store your personal data at any time by sending us an email. In order to verify your identity, we ask you to send us a copy of proof of identity on which your citizen service number (BSN) and passport photo have been made invisible.

If you feel that we are not handling your personal data carefully, please contact us at the contact details above. In addition, you have the right to submit a complaint to the Dutch Data Protection Authority.


Disclaimer for the content of linked external sites

This privacy statement does not extend to the use of external links that may be included on our website. We have no control over the compliance of other website providers with data protection and security provisions. We therefore refer you to the websites of the respective providers for information about their own privacy policies.

Cookies and cookie Policy

We use functional, analytical and tracking cookies on our website. A cookie is a small text file that is sent to your computer when you visit a website.

Cookies collect data necessary for the proper functioning of our website. We place functional cookies to make our website more user-friendly for visitors. We also use analytical cookies to, for example, analyse visitor statistics and tracking cookies, which give us insight into the surfing behaviour of visitors to our website. Non-identifiable data collected by us may be retained for future use.

In addition to cookies, we use similar technologies such as pixeltags, clear gifs and web beacons, to remember your preferences, to personalize your experience on our sites, tell us which parts of our websites people have visited, help us measure the effectiveness of campaigns, and give us insights into user interactions and user base as a whole so we can improve our communications and products.

The law allows us to store cookies on your device if they are strictly necessary for the operation of the site (these are functional cookies). All other types of cookies require your consent. Some cookies are placed by third party services displayed on our website. When you visit our website, a message will be displayed to accept cookies and more information will be provided about the cookies in question.

If you choose not to accept cookies or set your browser so that it does not accept cookies, it is possible that you will experience problems while surfing our website. We use (tracking) cookies from third parties, such as Google, Microsoft, Facebook, Instagram, LinkedIn and Hotjar. View our full cookie statement hereunder, that allows you to see exactly which cookies we use, what they are for and to change your preferences regarding the placement of cookies. You can also click through to the privacy regulations of the third parties concerned:

Changes to this privacy statement

We reserve the right to amend this privacy statement. Changes will be published on this web page. This privacy statement was last amended on 15th July 2020.